Conversational AI platform for sales and support automation across multiple messaging channels.
What is eBanqo?
eBanqo is a conversational AI platform designed for sales and support, offering features such as live chat, chatbots, customer service software, and conversational commerce. It allows businesses to automate services and engage with customers on multiple messaging platforms such as WhatsApp, Instagram, Google Business Messages, and Facebook Messenger. eBanqo provides an omni-channel customer engagement platform for automating customer support and business services, helping businesses grow through messaging.
How to use eBanqo?
Businesses can use eBanqo to set up chatbots, connect messaging channels, and automate responses to inquiries. The platform allows live chatting with customers on social media, broadcast messages to customer groups, and integration with existing backend systems such as CRM and help desk.
eBanqo’s core features
Omni-channel customer interaction
AI-based chatbot
Live chat support
Broadcast message
knowledge base
Integration with CRM and other business tools