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Capacity is a conversational AI platform designed to automate customer and team support. It provides intelligent virtual assistants, agent assistance, activity automation, speech recognition, sentiment analysis and integration. The platform aims to increase block rates, reduce processing time, increase conversions, and automate processes across multiple channels including chat, email, SMS, voice, and web.

With Capacity, first request a demo to see how the platform works, then set it up to suit your needs. The platform offers a variety of products and solutions that can be integrated into your existing systems such as CRM, help desk, and chat platforms.

Intelligent virtual assistant
Agent assistance + live support
Activity + Workflow
Conversational AI (speech recognition, brand voice, emotion and biometrics)
Insights + Analysis
Security + Integration