NewEmbage

Install a customer service agent for the website that can chat and speak. The knowledge base reads from your own documents, and conversations can be saved as threads, tickets, or feedback, and transferred to humans with full context.

What is more distinctive is the "sub-agent" after the conversation: write the process in vernacular, and it will analyze the conversation after the visitor leaves, score it, propose the next step, and can actually operate it in tools such as Shopify, HubSpot, and Gmail. The official website supports more than 360 application integrations, and the channels are currently the website and Telegram.

You can choose your own model and run it for free with your own API Key, without tying a card. It is suitable for small teams that do not have full-time customer service and want to receive inquiries from the official website.