Salesforce Einstein 1 Platform for Application Development
A cloud-based CRM solution designed for Chinese enterprises, hosted on Alibaba Cloud.
Introduction
Cloud-based CRM solution for businesses in China, hosted on Alibaba Cloud.
What is Salesforce CN?
Salesforce CN is a provider of customer relationship management (CRM) software, dedicated to offering cloud-based solutions for Chinese enterprises. It assists companies in managing their relationships with customers, building trust through timely interactions, and achieving mutual benefits for both parties. Salesforce CN offers CRM systems hosted on Alibaba Cloud, ensuring compliance with local regulations and data residency requirements. These systems are integrated with local platforms such as social media, messaging apps, and payment services to enhance customer service and sales efforts.
How to use Salesforce CN?
Salesforce CN can be utilized by companies operating in China to manage customer interactions, sales processes, and customer service. To make use of this platform, it is necessary to establish a multi-organization structure and carry out data migration through Salesforce’s API tools as well as system integration partners. This platform offers a range of cloud services tailored specifically for the Chinese market, including the Sales Cloud, Service Cloud, and Platform Cloud.
Core features of Salesforce China
Customer Relationship Management (CRM)
Sales Cloud
Service Cloud
Platform Cloud
Integration with local Chinese platforms
Leveraging the data storage capabilities of Alibaba Cloud
social commerce
Social integration
Sales Cloud
Service Cloud
Platform Cloud
Integration with local Chinese platforms
Leveraging the data storage capabilities of Alibaba Cloud
social commerce
Social integration
Visits：12
Updated：2026-11-06
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