AI-powered customer lifecycle management for the automotive industry.
What is Impel?
Impel AI is an AI-powered customer lifecycle management platform for the automotive industry. It provides solutions for product display, communication and image processing, aiming to improve the customer experience and business results of car dealers, vehicle manufacturers and other automotive companies. The platform integrates with existing systems to deliver personalized interactions at every stage of the customer lifecycle, from initial online search to service appointments and beyond.
How to use Impel?
Impel AI provides a suite of tools integrated into all aspects of automotive retailing. Dealers can use it to enhance online merchandise presentation with 360° WalkArounds and AI image enhancement, improve customer communication with AI-powered chatbots and sales assistants, and streamline service operations through automated outreach. The platform is designed to work seamlessly with existing CRM, DMS and inventory systems.
Impel’s core features
AI-driven customer lifecycle management
Product display solutions (360° WalkArounds, video tours)
Communication solutions (sales AI assistant, service AI chat, marketing AI)
Imaging solutions (capture applications, AI image enhancement, damage marking)
Enterprise-grade security and compliance