Wudpecker

Userlens by Wudpecker is a next-generation product intelligence platform built for customer success. It combines product analytics and customer feedback to provide a side-by-side view of customer behavior and voice. The platform helps B2B SaaS companies understand their customers by pulling insights gained from call logs, support tickets, and open feedback surveys. The platform provides ready-made dashboards with industry-standard metrics and user base, allowing teams to be more knowledgeable and prepared when engaging with customers.

To get started with Userlens, connect your product analytics and feedback sources. The platform then provides ready-made dashboards with industry-standard metrics and user base.

Product Analysis for B2B SaaS Companies
Customer feedback analysis
Ready-made dashboard
User group analysis
Churn risk detection
Feature Adoption Tracking