Crisp

Crisp is a business messaging platform designed for sales, marketing and support. It provides knowledge base, omnichannel team inbox, chatbot, customer relationship management (CRM) and other features, allowing enterprises to build their own customer success strategy. Crisp centralizes inbound messages from disparate channels into a collaborative inbox, streamlines workflows with AI-driven automation, and enables personalized customer interactions through unified data.

Use Crisp by integrating it with your website and other communication channels. Centralize all inbound conversations into one collaborative inbox. Build automated workflows to streamline tasks and automatically respond to users. Leverage customer data to personalize conversations. Create a knowledge base to provide self-service support.

Omnichannel team inbox
AI chatbot
Customer Relationship Management (CRM)
knowledge base
automation
Marketing activities
Work order system