AI-powered platform to automate and enhance customer support with chatbots and live agent features.
What is CX Genie?
CX Genie is a powerful, optimized platform for enhancing customer engagement that is easy to use. It leverages ChatGPT-based AI to automate customer support processes. The platform offers features such as intelligent chatbots, easy integration, multiple data sources, and real-time customer engagement. CX Genie also provides a chat portal that supports live agent chat, AI suggestions, and personalized support.
How do I use CX Genie?
To use CX Genie, you can start with the free plan and easily create effective chatbots. The platform offers script embedding, API integration, and SDKs for seamless integration with other platforms. You can also use the chat portal for live agent chat and AI suggestions.
Core features of CX Genie
An AI-based chatbot
Simple integration with other platforms
Access multiple data sources to provide a comprehensive response.
Real-time customer engagement
The chat portal supports live agent chat and AI-powered suggestions.
Provide APIs and SDKs to enable advanced conversational capabilities.