Cloud-based solution for Salesforce users to log calls and enable click-to-dial via VoIP.
What is the gUnify Salesforce Connector AI ai chrome extension/plugin?
gUnify Salesforce Connector AI is a cloud-based solution designed to serve Salesforce users using the BroadWorks platform. The app automatically records incoming and outgoing call data, captures user call notes, and logs this information directly into Salesforce. It also supports click-to-dial functionality in the Google Chrome browser to connect calls through the user's VoIP service provider.
How to use gUnify Salesforce Connector AI ai chrome extension/plugin?
Install the gUnify Salesforce Connector AI Chrome extension. Configure using your VoIP service provider credentials and Salesforce account. Use click-to-dial by clicking on any phone number in Chrome. The extension automatically records calls and allows note-taking in Salesforce.
Core features of gUnify Salesforce Connector AI ai chrome extension/plugin
click to dial
Automatic call recording
Incoming/outgoing call screen pop-up
Quickly add phone numbers to Salesforce
Call marking and note taking
Administrator role for full account functionality
Quick access to missed and unrecorded calls
Background application functionality